Grrrr...

I really hate some people!  I just had this lady contact me at Bloggy Blog Designz who has violated terms and conditions of her design.  She requested a refund.  I apologized and reminded her that we don't issue refunds for any reason.  Well she sent me an email today letting me know how disappointed she was, and how unfair it is.  I sent her a copy of our terms and conditions, highlighting the area "We do not issue refunds for any reason."  We also haven't had any contact from her since February.  In order for us to even begin a design, we have EVERYONE check a little box stating that they agree to and have read all of our terms and conditions.  So it's not my fault if she chose not to, but she did agree to them.  It pays to read those things ya know!

Anyhow, right after I sent her a copy of our terms and conditions, I received an email from paypal stating that she had opened a dispute against us.

"We are contacting you to let you know that one of your buyers recently visited the Resolution Center and attempted to open a dispute against a payment. The buyer wished to dispute the payment sent on Feb 22, 2011.  This dispute has been deferred because it was not opened within 45 days of payment.

Although this dispute is not eligible for negotiation in the Resolution Center, we have noted that the buyer was dissatisfied with this transaction.  We encourage you to work directly with the buyer to resolve this matter and take this opportunity to provide customer service as you see fit.

Thank you,   PayPal"

Even business's have a 30 day return policy.  It's been over three months!  I don't know.  I just am so upset about the whole thing.  She said that she wouldn't be sending business our way.  Which I can understand, but that sure sucks for us!